There is an evaluation license key selected with a newer license format that takes precedence over the key in the older format. The software prints an evaluation watermark onto the output document, even if the installed license is a productive one. Eval watermark is displayed where it should not The new license key format is supported starting with version 4.10.26.1įor compatibility reasons, one license key of each format can be selected at the same time. Solution Install and select a valid license key that is compatible with the installed version of the software or use a newer version of the software. The application is an older version that only supports the legacy key format, while the license key has the new license format. The license key is installed but not selected in the license manager.

The license key is actually missing (not installed). The error message is: 'No license key was set.' The license is not found at runtime by the software. Solution Use a current version of the license manager application. The license key was successfully installed previously but is not visible in the license manager anymore. License is not visible in license manager Solution Use a current version of the license manager application or use a license key in the legacy key format if available. Possible causes: The license manager application is an older version that only supports the legacy key format. The error message is: 'Invalid license format.' The license key cannot be installed in the license manager application. Troubleshooting License key cannot be installed

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